Shipping policy
Shipping Policy
MONVÉ-BOUTIQUE.COM
Delivery Time = Processing Time + Shipping Time
We use a processing time of 1–3 business days (Monday to Friday). Orders placed before 5:00 PM (ET – Eastern Time, New York) will be processed the same day. All products always go through a short processing period before being shipped.
After processing, the average shipping time is 4–7 business days. In total, you can expect a delivery time of approximately 5–10 business days from the moment your order is placed.
Delays
During periods of unexpected high demand, delivery may take slightly longer than usual. We do everything we can to process orders as quickly as possible and kindly ask for your understanding should a delay occur. Of course, we will keep you informed and always aim to minimize delays as much as possible.
Shipping Service
For the delivery of our orders within the United States, we work with reliable carriers such as USPS (United States Postal Service), UPS, and FedEx. Thanks to these partnerships, you benefit from secure delivery and always have access to real-time tracking information, allowing you to easily follow your shipment.
Extras
To make your shopping experience as pleasant as possible, we offer several benefits. Orders above a certain amount qualify for free shipping. In addition, you can choose insured shipping, including priority handling, for a small additional fee. This ensures that your order is handled with the utmost care.
Tracking
Every order is provided with tracking, allowing you to monitor the progress of your shipment from the moment it is dispatched until it is delivered to your address.
Customer Service
Our customer service team is always ready to answer your questions or assist you with any concerns. We strive to provide the best possible service and do everything we can to ensure your experience runs as smoothly as possible.